Speaker Details

Speaker Company

Des Frawley

Desmond Frawley is an Enterprise Account Execuitve with ReverseLogix. Desmond has over 6 years experience in Enterprise Supply Chain Software solutions. A vast experience of working with Supply Chain leaders across multiple sectors to offer solutions to improve thie Supply Chain processes. Desmond has apperaed across multiple meida outlets speaking on Reverse Logistics Solutions and is a member of the Reverse Logistics Assocation.

Presentation

End-to-end returns management

This presentation will look into the current state of Returns across multiple industries including 3PLs, E-Commerce Brands, Manufacturers & Multi Channel Retailers and show how implementing an Enterprise Returns Management System will allow them to offer their consumers both B2C & B2B a more efficient journey whilst also increasing efficiency across their DCs. Key areas we will look at include: 1. The Returns Journey 2. Getting items back to stock as quickly as possible 3. Sustainability/Circular Economy 4. Automation