UPU World Leaders Forum 2023

This year’s UPU World Leaders Forum will take on a different format. The Forum will be taking place during Day 1 & 2 of Parcel+Post Expo.
The theme for the 2023 UPU World Leaders Forum is 'Across borders and beyond limits: Blueprints for lasting innovation'.
UPU World Leaders Forum
Today’s customers demand high-tech, individually customized and integrated postal services.
National postal operators have the expansive network required to deliver a wide variety of services to people, wherever they are – a process that has afforded posts an extremely valuable asset: the trust of its customers. Via the UPU and its 192 member countries, they have access to knowledge, services and solutions to deliver across a single global postal network. While posts maintain their established role and mandate as universal service providers, they have readily embraced the need to look to the future and are rapidly expanding their prospects through innovation. Many have developed forward-looking strategies to take their services to the next level. Private sector players are also forging ahead to propose unique and agile solutions. Many of these companies can provide next-level technologies that could revolutionize the postal business and are searching for trusted partners to expand their footprint.
By working together, national postal operators and the private sector can create value for their customers and develop cutting-edge services that meet and anticipate their needs. Integration and interconnection between national postal operators and those across the wider postal sector have become essential to ensuring the success of the postal ecosystem.
During this special extended edition of the UPU World Leaders Forum, CEOs from national postal operators and the wider postal sector will come together to define and align their common business goals across four dimensions: logistics and cross-border e-commerce, diversification strategies, trust and security, and sustainability. Experts will gather to discuss how to emulate these successful models and advance interconnection between developing and developed national postal operators and private sector players, via the Universal Postal Union’s global ecosystem.
UPU World Leaders Forum Program
Day 1: Tuesday, October 24
Forum
Logistics and cross-border e-commerce - morning session
09:45 - 11:00
Leading questions:
– How can the Post bring back volumes and become a leader in logistics?
– How can the Post become a growth engine for cross-border e-commerce? Panel Discussion with Q&A

President
Saudi Post
Saudi Arabia

Postmaster General
Belize Postal Service
Belize

CEO
Spring Global Delivery Solutions and Member of the Executive Committee PostNL
Netherlands

Member of the Executive Management
Posta Slovenije
Slovenia
Independent Advisor
SPAIN
Break
Day 1: Tuesday, October 24
Forum
Diversification strategies - morning session
11:15 - 12:30
Leading questions:
– How can Posts become a one-stop-shop for customers?
– How can national postal operators enable the government to deliver citizen-centric services in an affordable, transparent and accountable manner?
– How can citizen-centric services be more efficiently delivered by an (existing) postal physical network? Panel Discussion with Q&A

Managing Director for International Business - Member of the Management Board
Kazpost JSC
Kazakhstan

CEO
South African Post Office
South Africa

CEO
Seychelles Postal Services
Seychelles

Head of International Cooperation Sector
Egypt Post & Chairperson, Postal Union for the Mediterranean (PUMed)
Egypt
Independent Advisor
SPAIN
Lunch
Day 1: Tuesday, October 24
Forum
Logistics and cross-border e-commerce - afternoon session
14:00 - 15:15
Opening remarks from strategizers:
– Leading Post
– LDC/SIDS Post
– Private sector
– UPU
Panel Discussion with Q&A

Head of Global Strategic Partnerships
Zonos
USA

Senior Vice President
Cainiao Network
France

Deputy CEO SPL & Acting CEO
Naqel
Saudi Arabia

Supply Chain Coordinator
Universal Postal Union
Switzerland
Independent Advisor
SPAIN
Break
Day 1: Tuesday, October 24
Forum
Diversification strategies - afternoon session
15:30 - 16:45
Opening remarks from strategizers:
– Leading Post
– LDC/SIDS Post
– Private sector
– UPU
Panel Discussion with Q&A

Co-Founder and Director
Geomain
USA

Chief Commercial Officer
e-Boks
Denmark

Coordinator, Knowledge Centre and Think Tank
Universal Postal Union
Switzerland
Independent Advisor
SPAIN
Day 2: Wednesday, October 25
Forum
Sustainability - morning session
09:30 - 10:45
Leading questions:
– How can Posts serve women, especially women entrepreneurs, better?
– How does the sector reach its net zero goals? Panel Discussion with Q&A

CEO
Pos Malaysia
Malaysia

CEO
CTT Correios de Portugal
Portugal

Deputy Director for International Affairs & Sustainability at Correos and Chairperson of the Board of Directors
PostEurop
Spain

Chairman
Postal Innovation Platform
FRANCE
Break
Day 2: Wednesday, October 25
Forum
Trust and security - morning session
11:00 - 12:15
Leading questions:
– How does the Post use AI and other cutting-edge technologies to become a trusted digital services leader?
– How can Posts protect their customers as they revolutionize their digital services offering?
Panel Discussion with Q&A

Secretary General
Pan African Postal Union (PAPU)
Tanzania

CEO
Cpost International N.V.
Curacao

Managing Director
Asia Pacific Post Cooperative
Singapore

Chairman
Postal Innovation Platform
FRANCE
Lunch
Day 2: Wednesday, October 25
Forum
Trust and security - afternoon session
14:00 - 15:15
Opening remarks from strategizers:
– Leading Post
– LDC/SIDS Post
– Private sector
– UPU Panel Discussion with Q&A

VP International Business
Omniva
Estonia

Global ProServe Supply Chain Solutions Head
Amazon Web Services
USA

CEO
Escher
USA

Director, Postal Technology Centre
Universal Postal Union
Switzerland

Chairman
Postal Innovation Platform
FRANCE
Break
Day 2: Wednesday, October 25
Forum
Sustainability - afternoon session
15:30 - 16:45
Opening remarks from strategizers:
– Leading Post
– LDC/SIDS Post
– Private sector
– UPU
Panel Discussion with Q&A

Head of Communications & ESG
Omniva
Estonia

EVP Group Strategy, Digital & Innovation
Austria Post AG
Austria

SVP, Sustainability
Posten Bring
Norway

Expert, Sustainability Services
Universal Postal Union
Switzerland

Chairman
Postal Innovation Platform
FRANCE