Welcome to the first view of the 2020 Conference Program. It is being added to continuously, so to keep fully up-to-date please visit our website from time to time.
As you will be aware, one of the few statements that is fairly safe to say in a year of confusion is that in the case of the parcel delivery business, the world health crisis has added even more momentum to e-commerce and online business, at least domestically. It’s also accelerated further assessment and development in the last mile, with greater consideration being given to robotics and drones than may otherwise have occurred at this point in time. With headlines such as ‘UK online sales soar to a 10-year high’ and Emirates Post announcing a 45% increase in last-mile deliveries since the start of 2020, it’s been a year that feels like a 365-day Christmas for the world’s parcel deliverers. Indeed, Swiss Post has declared that with 17.3 million parcels delivered in April, it’s been busier than any Christmas they’ve ever experienced! And whereas the traditional business of the posts has not been food and groceries, suddenly we see a real emergence of food joining the parcels that they’re carrying. In our conference this year we’ll be hearing from some of the posts that have really risen to the challenge and we’ll be exploring the long-term implications of potentially permanent changes to the way people work and shop.
Our Vienna venue is a rather fortuitous choice for this year. The conference rooms are bigger than we need and therefore we are able to fall in line with whatever social distancing measures may be required to make sure we have a safe environment for everybody joining us at the conference.
We have experience of running a show in Europe just before the global lockdown started, and measures we put in place included airport industry temperature monitoring of all attendees before they reached the main entrance, electronic non-contact hand sanitizers and a new, entirely wifi-based, on-site registration and badging arrangement – that means everything you do at the entrance is on your own smartphone or similar personal device.
In addition, Austria has been a front-runner in Europe during this health crisis, managing its own processes exceedingly well, and the Messe where the event will be held has confirmed it will be open for business and is very much looking forward to hosting us. Full updates on all measures will of course be on our website and news bulletins.
Tony Robinson, Founder Parcel & Post Expo