Derek OsbornDerek Osborn is an enthusiastic, innovative, and inspiring business and leadership coach, management trainer and international facilitator. He works globally and focuses on strategy, postal sector transformation, human resource development, innovation, leadership and change management. He has extensive knowledge and experience in the postal business, with more than 26 years working internationally across the postal industry. Derek is passionate about collaboration in the postal industry to share knowledge, ideas and best practice and to build capability, encourage training and foster innovation. He has edited eight books on thought leadership in the sector. The first two series were entitled The Future is in the Post and Reinventing the Post. The latest series was begun in 2018, entitled Exploring New Frontiers – Reshaping the postal industry – focusing on digital disruption, latest technologies, and new market trends. The newest edition was published at Parcel and Post Expo in October 2021, sub-titled ‘Navigating the evolving digital landscape’.