2020 Awards

The Parcel and Postal Technology International Awards recognize and reward the latest developments in the postal sector. Categories include: Sorting and Fulfillment Technology of the Year, Last-Mile Delivery Innovation of the Year (The Journey), Final Mile Innovation of the year (The Final Delivery), Retail/Customer Service Innovation of the Year, New Business Diversification of the Year, Environmental Achievement of the Year, Supplier of the Year, and Service Provider of the Year. The judging panel for the awards is made up of major decision makers in the world’s postal, courier and e-commerce firms.

The awards are coordinated by Parcel and Postal Technology International magazine, which is published by UKi Media & Events, the organizer of Parcel+Post Expo. The winners of this year’s awards were announced during Parcel+Post Expo Virtual ‘Live’ on Tuesday, October 13, at 16:00 CET

2020 Award Winners


Service Provider of the Year

Beumer Group

Supplier of the Year

bpost group

Environmental Achievement of the Year

bpost group’s SME webshop

New Business Development of the Year

Swiss Post’s Home Delivery Service Order Pen

Retail/Customer Service Innovation
of the Year

Posti’s Box

Final Mile Innovation of the Year

Australia Post and Doddle’s Collect and Return

Last Mile Delivery Innovation of the Year

CVP Everest by Quadient

Sorting and Fulfilment Hub Technology of the Year

2020 Judging Panel

Derek Osborn business coach, Whatnext4U
Elmar Toime director, E Toime Consulting
Ian Kerr founder, The Postal Hub
Khalil Daoud chairman and managing director, LibanPost
Marek Różycki managing partner, Last Mile Experts
Ansi Arumeel former chairman of the board, Omniva
Holger Winklbauer CEO, International Post Corporation
Bernhard Bukovc chairman, Postal Innovation Platform
Joseph Gafa chief executive officer, MaltaPost
Alan Gairns chief transformation officer, Qatar Post
Oleksandr Pertsovskyi chief operating officer, Ukraine Post
Andreja Bekavac executive director for strategy and business development, Croatian Post
Michel Defloor vice-president, marketing, bpost group
Abdulla Mohammed Al Ashram group CEO, Emirates Post Group
Richard Fan vice president of JD.com and head of JD Express, JD Logistics
Cyril McGrane director of International Trade, An Post
François Copigneaux director of industrial development, logistics and information systems, Le Groupe La Poste
Stefan Heiglauer head of parcel logistics, Austrian Post
Cynthia Wee communications manager, PostEurop
Helen Norman editor-in-chief, Parcel and Postal Technology International magazine