Speaker Details

Speaker Company

Axel Niessner

Axel is the managing director of Angel Last Mile. Angel sees itself as a new convenience delivery service. Compared to conventional parcel service providers who work with highly standardized processes, Angel can act in an agile manner and adapt directly to customer requirements. Previously, Axel was responsible for numerous strategy and M&A projects at Hermes Transport Logistics GmbH. He laid the basis of his more than 20 years of logistics and supply chain experience as an external management consultant at Bearing Point and as a project manager at the Otto Group.

Presentation

The grand final of the customer journey

Angel Last Mile is an innovative CEP service provider that combines sustainability with customer convenience in parcel delivery through the existing infrastructure of its partners in metropolitan regions. After four years of service, Angel reaches 30% of the German population. Online shoppers benefit from greater customer convenience and no longer have to suffer unsuccessful delivery attempts. E-commerce providers and local retailers are able to differentiate themselves from their competition by offering time-definite delivery aligned with their customers’ needs while achieving a competitive advantage. Finally, Angel makes consumers happy with a current google rating of 4.6 of 5.0 stars.