Brody Buhler

Brody is the CEO of Escher Group which develops software for postal retail and delivery operations. Prior to joining Escher he was the global managing director for Accenture's post and parcel practice and has 25 years of experience in the industry.

---

Presentation

Becoming relevant in the new retail reality

The retail landscape has fundamentally changed as customer behaviour has become more and more digital. Postal organizations that have transformed their branches have created remarkable value by reducing costs to serve while driving significant revenue growth. You'll get a view of what is working and what will be critical to get right over the next 3 years to thrive in the new retail reality.