senior manager commercial
South African Post Office
Synopsis: To be advised
director - Directorate of Universalization of the Postal Service and Value Added Services
Secretariat of Information and Communications Technologies
Synopsis: The presentation will offer a new perspective on the postal sector and the e-commerce revolution, and look forward to the UPU Congress 2020.
deputy director general of geographical and spatial information
National Post Company of Islamic Republic of Iran
Synopsis: The potential of geospatial information (G-NAF) for organizing the information in the form of integrated databases and location-based services is one of the issues within the scientific communities in many countries, including Iran. In this regard, access to a unique, standardized address with the reference point is also one of the main demands of today's societies, particularly the urban services provider organizations such as post and municipalities. Having access to such an address can not only enhance the economic, social and environmental efficiency of urban management and services, but also improve transportation management, etc.
head of production - IT / business CIO
Synopsis: PostNord has undertaken many local initiatives with sensors and different kinds of monitoring. The task now is to elevate these initiatives to a corporate level. Listen to PostNord sharing experiences and considerations, and discussing its results so far. PostNord is currently connecting its entire fleet – 2,700 load carriers, 1,000 heavy trucks – to one platform, and implementing sensor technology on approximately 7,000 delivery vehicles.
EVP e-commerce and logistics
Synopsis: AI can maximize consumer experience and profitability in the last mile when capacity is a constraint in a double-digit-growth market.
product owner Innovation Studio
Synopsis: The presentation will outline key takeaways and lessons from the lean-startup projects at PostNL, ranging from digital innovation and new e-commerce propositions to last-yard delivery solutions.
founder and managing director
Synopsis: Even in the digital age, the process of receiving and distributing business parcels in a company can be very time consuming and non-transparent. The current processes do not reflect the new requirements caused, for example, by shared-desk concepts. What do companies need to improve the current situation? Are there affordable solutions for simple and secure parcel handling?
head of EV100
The Climate Group
Synopsis: With transport emissions still on the rise and air pollution in cities increasingly creating a health crisis, delivery logistics companies have a powerful opportunity to lead the shift to cleaner transport by switching their own fleets to electric. Through The Climate Group's EV100 initiative, companies like Austrian Post, Swiss Post and Deutsche Post DHL are already committed to rolling out 100% electric vehicle delivery fleets. This presentation showcases how such action is fast becoming a new hallmark of leadership in the sector, presents the opportunities for posts to shape future urban mobility systems and explores what challenges may lie ahead.
McKinsey & Company
Synopsis: The decline of the mail is irreversible, but the e-commerce megatrend creates enormous opportunity. We’ll present our view on how posts can capture part of this growth by building an innovation engine. Posts must first earn the right to innovate by increasing productivity and investing in the right capacity. Subsequently, they should follow a structured approach to innovating products and production systems. Posts should address innovation alongside customers’ fulfillment experiences and value chain design, and consider attaining new frontiers in the production system or product portfolio, such as drones, autonomous delivery, robotics and AI.
Comtrade Digital Services
Synopsis: Wheeled containers need to be tracked from the point when they enter a facility, through tipping stations, parking areas, output chutes and finally dispatch lines. Our solution uses IoT sensors and image recognition to track container location and whether the container is filled or not. Using big data we support container manifest generation with additional information (such as special handling instructions) embedded in the manifest. With smart wheeled containers, we are enabling fully automated wheeled containers management.
head of digital postal/parcel
Siemens Logistics GmbH
Synopsis: Due to e-commerce, parcel volumes have experienced a big rise in recent years, leading to increased loads, particularly during peak times, in the network, in sorting and distribution centers and in the last mile. The challenge during daily operation is to cope with these increased volumes and maximize the utilization of the assets, particularly sorting equipment and network traffic. IoT connectivity and, hence, data visibility and analytical algorithms, will unlock the full potential of the assets employed. Use cases from different clients will be presented to demonstrate how the hub and network performance can be increased.
project management director
Synopsis: It seems as though you have had to pick one way or another: an addressing system that could be set up quickly or a system that was simple to understand and use. With updates in technology and methodology, Addressing Homes and Aimlocate have made it possible to create an addressing system with a database that is simple to understand and customizable for businesses, NGOs and governments as well as individuals, and can also be set up in a relatively short amount of time.
director business development, FedEx global account manager
Siemens Postal, Parcel & Airport Logistics LLC USA
Synopsis: Are you planning your next-generation IoT-based automated fulfillment center, launching a killer invention or taking your product to the next stage ahead of your competition? No matter what your vision, strategic use of digital twin simulation and emulation technologies can significantly cut your launch times and costs and help ensure worry-free deployment. Coupling state-of-the-art virtualization technologies with your customers’ knowledge and tight feedback can foster rapid innovation and agility, reduce risk and forge valuable partnerships between you and your customers. This seminar will demonstrate key technologies and best practices to conceptualize, develop and optimize your systems before pouring concrete.
head of global R&D
Siemens Logistics GmbH
Synopsis: The range of different parcels to be sorted by parcel and postal service providers worldwide is changing. Parcel handling technology needs to be adapted accordingly. The presentation will focus on those items that increasingly cannot be clearly assigned to letter or parcel: low-value consignments are often too large for letter handling or too small for parcel handling technology. Those items are often polywrapped, unbalanced and vary greatly in shape and size. In consequence, new handling concepts need to be developed, allowing reliable handling of these critical items.
Synopsis: Ship2MyID redefines current addressing approaches. The patented platform replaces 'addresses' with digital IDs such as cell number, email or social ID. This can impact trillions of transactions globally involving 'addresses', be they shipping or identity management. The Ship2MyID platform enables transactions between consumers, e-commerce, manufacturers, brands, businesses, and postal and logistics entities. Consumers will have unique lifetime addresses – no more issues about changes of address, and they will have 100% control over what comes to their homes. Businesses will be able to create newer transactions, enabling social commerce, new revenue streams and very efficient operations with no lost packages and GIS-enabled addresses.
head of research
Synopsis: Autonomously driven vehicles will play a key role in delivery operations in the future, provided the vehicles are deemed useful and cost-efficient by the market. Two important areas that differentiate Kyburz from its competitors are the company’s emphasis on applying functional safety norms to its electromechanical systems development, and the flexibility that it has designed into its latest generation of autonomous delivery systems. This presentation will outline the approach that Kyburz Switzerland has taken to ensure efficient and safe operation of its autonomous chassis technology. Examples from live tests will be provided to illustrate its safety and the underlying business case.
Florence School of Regulation - EUI
Synopsis: Cities are increasingly regulating the use of the public domain (streets) by passenger shared-mobility companies (bikes, scooters, cars, etc.). To avoid congestion, cities across the world are limiting the number of vehicles and the number of companies; they are tendering licenses and imposing all kinds of obligations on the licensees. Is this a trend that will reach the delivery industry? Is it a good model?
Kizy Tracking SA
Synopsis: Global supply chains are facing large inefficiencies due to a lack of valuable information about their goods on the move. Real-time tracking solutions close this information gap by gathering position data based on globally available mobile networks and local wi-fi data. They provide end-to-end supply chain visibility in real time worldwide, thus enabling significant cost reductions and massive customer service improvements. The Kizy B2B global tracking system fulfills the information needs of the logistics and supply chain industry. With no requirements for infrastructure, and autonomy of up to one year, Kizy makes advanced monitoring functionalities affordable for large-scale deployments.
Synopsis: This presentation will address: 1) banalities related to the last-mile logistics that no one thinks about; 2) punctuality of delivery – an intangible commodity that is neither recognized nor acknowledged as such; 3) variable delivery time slots as a powerful weapon in competition; 4) distribution of orders by time slots of different lengths as a result of practical vehicle routing; 5) why, despite the distinct advantages of variable delivery time slots, e-grocers stubbornly offer the same portions of punctuality of delivery (mostly two-hour slots) to everyone.
vice president logistics
T-Systems (Deutsche Telekom Group)
Synopsis: Postal logistics faces digital transformation challenges in the main areas of new digital business models and services, adapting the employees to digital workplaces, and using digital solutions to improve business processes in operations. The presentation will elaborate on the overall picture as well as on best-practice examples in the aforementioned areas.
Synopsis: How can AI impact logistics and, more practically, route optimization of the last mile? What are the differences between static optimization and real-time optimization? What productivity gains can we expect? Will humans always have a place in this new world? How has Citodi implemented route optimization? These are the questions we will try to answer during this presentation.
Synopsis: With so many delivery models and fulfillment options to choose from, everyone is asking the same question: how do you provide the perfect customer delivery experience at a price point that makes sense for both the consumer and the business? This presentation will cover the critical issues businesses need to consider in order to establish successful delivery operations, including: choosing the delivery model that is right for your organization, optimizing delivery flows to deliver ideal customer experiences, and selecting the technologies you need to ensure positive ROI.
director postal services industry
Synopsis: Global mega-themes are affecting the postal industry but also provide new opportunities for growth. Learn about examples of different industries to drive connected and responsive postal delivery flows combining services across all industries with an excellent customer experience by using E2E value chains.
Institute for the Future (IFTF)
Synopsis: Learn how augmented reality can help postal and logistics providers increase their efficiency and manage processes with better quality and oversight. Experience first-hand the power and possibilities of AR in business and operational processes through a live demo in which all participants will be invited to join.
executive general manager
Synopsis: Zajil joined the e-commerce industry in 2016 and has made a lot of noise in the market. It had a tough experience managing such a complex market, due to government bureaucracy and the national addressing dilemma. In this presentation the company will share its experience to help the international audience learn how to deal with this important emerging market.
SNBC Europe BV
Synopsis: This presentation will review the parcel locker market situation and trends. It will discuss innovative parcel lockers including rotating lockers and those with automatic compartment size adjustment, before moving on to standard locker improvements.
engagement manager/head of logistics
Synopsis: The presentation will use DataArt's experience with Ocado, Doddle and a few other logistics companies. The speaker will explain how IT platforms helped these firms to transform their whole business, and will show the path that you can use for digital transformation. The presentation will include statistics and research about the trends, and will explain how to use them and where to pay attention.
Synopsis: The presentation will introduce an AI-based solution to find and understand text in images (language independent, including handwriting) and to search in speech without transcription. Using this latest patented AI technology, Planet has created a superior solution that reads cross-border addresses (China Mail) reliably and securely. In addition, the use of smart self-learning assistance systems, which use few-shot-learning, allows manual corrections to be integrated into learning and improving reading performance.
Synopsis: This presentation will show how the ingenious Kyburz electrical transport vehicles are functioning as an integral element of the last-mile delivery systems of the company's global customers. It will outline the energy, total cost and efficiency implications of deploying the vehicles. The focus of the discussion will be on second life or recycling issues at the end of the vehicle’s lifetime. At the end of their standard seven-year warranty periods, customers can exercise a buy-back option, at which point Kyburz refurbishes the vehicles for the start of their ‘second life’, with substantial total cost and environmental benefits.
chief commercial officer
Synopsis: The days of all online orders being automatically routed to a customer's home are long gone. The final mile has evolved to comprise myriad solutions in an increasingly complex landscape with multiple stakeholders and competing interests. This presentation examines some of the key trends in major e-commerce markets, and makes some predictions about what might be coming next.
VP product, CTO and co-founder
Synopsis: The delivery industry has been transformed by the explosion in demand from the internet, and clever technology companies who have broken norms and made it possible for virtually anyone to become involved in last-mile delivery. The key elements that make it all happen are a smartphone and an app. Trendy startups don’t have to be the only ones using smartphones to supercharge last-mile delivery. This presentation will show that there is enterprise-grade mobile technology available today that can help reduce costs and increase efficiency even for the largest implementations.
Zippr Pvt Ltd
Synopsis: Zippr's digital street addressing and door numbering technology (myddn.org) has seen great traction over the last year and is currently being used by over 116 cities in India. It is the only addressing solution of its kind that uses advanced technologies like ML and AI to number streets and homes in a sequence akin to real-world addressing, instead of random words or characters. This ensures it is cheap, accurate and, most importantly, future ready.
Last Mile Logistics / Parcel4me
Synopsis: As the founder of Last Mile Logistics and Parcel4me, Bart will talk about the opportunities for carriers and national postal operators when they start to work with parcel machines, and also what operational problems they can run into. He will explain how relatively small IT companies, like Last Mile Logistics and Parcel4me, can help clients successfully deploy their network of parcel machines to grow the business and develop new business. Bart will also talk about the security of such parcel machines, and network/software-related issues.
CEO of Sistemas Kern and Pudo International
Synopsis: Lockers are already established in the market and are now experiencing a phase of development in which multiple possibilities for exploitation and use within the logistics market are emerging. Kern AG was a pioneer in the manufacturing of hardware and software for lockers. Now it has adapted lockers for click-and-collect uses, in neighborhoods, to withdraw documentation, and many other cases. One of the trends the company has witnessed is the use of parcel lockers as micro hubs, with many benefits. The presentation will explain Kern's developments and experiences in this field.
Synopsis: The presentation will summarize the experience of the last 10 years' in last-mile logistics with a 100% EV fleet.
founder and CEO
Synopsis: Using the experience of helping several companies create fleet electrification deployment plans, the presentation will cover: which routes can be switched to electric – critical decision factors; how to optimize the route for eLCV; which electric LCV to choose and how; the success factors in deployment of an electric fleet; how to create excitement among drivers and general buy-in to switch; examples from existing clients.
Synopsis: By 2020, 70% of the world's population will be urban. Anticipating this change, policy makers, politicians and cities are setting up infrastructure regulations and sustainability goals. This global change will affect not only personal mobility but also the transportation of packages, food and even private purchases. Nüwiel is a Hamburg-based startup making electric mobility solutions for urban transportation. Its first product is an electric cargo trailer for bikes, with patented technology. The technology enables fully synchronized movement between the trailer and the bike. Nüwiel will share its success story and experience collaborating with top industry companies including UPS and Ikea as well as cities.
member of the board
Synopsis: One factor that is vital to help posts know how to rebrand themselves is to understand the customers' needs and wants.
Synopsis: La Poste owns a giant database of 20 million customers. Now it's time to create value with this data at the desk and on self-service machines. How? By pushing commercial leads, optimizing the process and digitizing documents, and by converting these leads in callbacks or emails. Find out what projects are being launched, with which ROI, plus the IT solutions chosen and how to deal with RGPD constraints.
Synopsis: The presentation will outline the advantages and challenges related to investment in fulfillment services for the e-commerce industry. The speaker will discuss potential synergies between fulfillment and postal delivery services, the role of these kinds of services in the value chain of e-commerce, a potential portfolio of services included in a fulfillment offering, differences between classic fulfillment and e-commerce fulfillment, and challenges related to the implementation of processes. The final goal of this presentation is to answer the question: Can a postal operator be the second Amazon in its own country?
logistics innovation manager
Synopsis: In recent decades, a lot of attention has been paid to improving last-mile logistics. In Belgium, BD myShopi has launched a new returns product – 'myRetour – sustainable returns on demand' – and this presentation will show the first results.
Synopsis: In today's competitive postal and parcel delivery industry, great emphasis is placed on the economic evaluation of capacity planning of new programmable automated technologies. The purpose of this paper is to help determine the amounts and kinds of capacity of new technologies appropriate under varying types of demand and costs. The criterion frequently used in determining the economic evaluation of the best capacity planning policy is the maximization of present worth subject to physical constraints. The case of the Greek company ACS (the largest postal/parcel company in the country) will be presented.
co-founder and managing partner
Synopsis: Many online sellers want to be able to sell globally but they struggle to find the confidence and the right partners who can offer a one-stop shop that can facilitate cross-border e-commerce. We all know and have witnessed the Chinese model, but not everyone can copy that. Taking Turkey as an example of a country with a relatively small domestic e-commerce market but a huge potential, the presentation will show how it is possible to set up an ecosystem where sellers can easily reach millions of new customers, integrate with global marketplaces, receive payments and deliver globally.
Dirk van Lammeren
Prime Vision BV
Synopsis: Dirk will offer an overarching view of IoT and its recent impact on the logistics industry. IoT promised to be an industry game-changer, but did the potential live up to the hype? And what can we expect over the next few years? Dirk will relay the importance of companies increasingly working together to create better solutions, and explain his philosophy when choosing which tech companies to best partner with. He will reflect on what makes an effective IoT strategy, and how to strike that perfect balance – where technological practicality and commercial profitability overlap.
chief strategy officer
Synopsis: Changes to how postal authorities are approaching terminal dues and their overall membership in the Universal Postal Union (UPU) have had a major effect on postal relationships worldwide. Learn what effect this has had on e-commerce shippers in the USA, Europe and Asia, as well as what the latest news means for e-commerce in terms of costs to the end consumer and transit times, as well as what shippers should be doing to manage these changes.
Synopsis: The evolution of e-commerce and the dominance of marketplaces is both a threat and an opportunity for logistics providers and their relationships with buyers, merchants and the technology community. The technology gap within a logistics organization exposes your weaknesses to your competitors. Conversely, a strong technology platform drives more shippers and buyers to you while at the same time making you an ideal prospect for partnerships to drive continuous growth. How does your technology stack compare with that of others in the space? Join this insightful session to discuss technology empowerment and the critical role it plays in your success.